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Privacy Policy

Your Privacy Matters to Us

Last Updated: March 15, 2025

1. Introduction

pantheonarisentio ("we," "us," or "our") operates the website pantheonarisentio.sbs and provides financial growth services to businesses across Malaysia. We're committed to protecting your personal information and being transparent about how we collect, use, and share your data. This Privacy Policy explains our practices regarding personal information when you visit our website, use our services, or interact with us in any way.

By using our website or services, you agree to the collection and use of information in accordance with this Privacy Policy. If you disagree with any part of this policy, please do not use our website or services. We may update this policy from time to time, and we'll notify you of any significant changes.

2. Information We Collect

Personal Information

We collect information you provide directly to us, including when you create an account, contact us, or use our services. This may include your name, email address, phone number, business information, and any other details you choose to provide.

  • Name and contact information (email, phone, address)
  • Business details and financial information
  • Account credentials and preferences
  • Communications and correspondence with us
  • Payment information and transaction history

Automatically Collected Information

When you visit our website, we automatically collect certain information about your device and usage patterns. This helps us understand how our services are used and improve user experience.

  • IP address and location data
  • Browser type and version
  • Device information and operating system
  • Website usage patterns and preferences
  • Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect for various purposes, primarily to provide and improve our services. Here's how we use your personal information:

Service Delivery

To provide our financial services, process transactions, and deliver the programs you've requested.

Communication

To respond to your inquiries, send important updates, and provide customer support.

Improvement

To analyze usage patterns and improve our website, services, and user experience.

Legal Compliance

To comply with legal obligations and protect our rights and interests.

4. Information Sharing and Disclosure

We don't sell, rent, or lease your personal information to third parties. However, we may share your information in specific circumstances:

Service Providers: We may share information with trusted third-party service providers who help us operate our business, such as payment processors, cloud storage providers, and analytics services. These providers are contractually obligated to protect your information.

  • With your explicit consent for specific purposes
  • To comply with legal requirements or court orders
  • To protect our rights, property, or safety
  • In connection with business transfers or acquisitions
  • With professional advisors and auditors

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our security measures include:

Security Measure Description
Encryption All data transmitted between your device and our servers is encrypted using industry-standard SSL/TLS protocols.
Access Controls Limited access to personal information on a need-to-know basis with regular access reviews.
Regular Audits Periodic security assessments and vulnerability testing to identify and address potential risks.
Data Backup Regular backups stored securely to prevent data loss while maintaining confidentiality.

6. Your Rights and Choices

You have several rights regarding your personal information. We respect these rights and provide mechanisms to exercise them:

Access and Correction

You can request access to the personal information we hold about you and ask us to correct any inaccuracies. We'll respond to your request within 30 days.

Deletion and Portability

You can request deletion of your personal information, subject to certain legal requirements. You can also request a copy of your data in a portable format.

Communication Preferences

You can opt out of marketing communications at any time by clicking the unsubscribe link in our emails or contacting us directly.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. Our retention periods vary based on the type of information and business requirements.

Generally, we retain account information for the duration of your relationship with us plus seven years for financial records, as required by Malaysian law. Marketing information may be retained until you opt out or we determine it's no longer relevant.

8. International Data Transfers

Your information may be transferred to and processed in countries other than Malaysia. When we transfer your information internationally, we ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable laws.

We use standard contractual clauses and other legal mechanisms to ensure your data receives adequate protection regardless of where it's processed.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make significant changes, we'll notify you by email or through a prominent notice on our website. We encourage you to review this policy periodically to stay informed about how we protect your information.

Your continued use of our services after any changes indicates your acceptance of the updated policy.

Contact Us About Privacy

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

Email: info@pantheonarisentio.sbs

Phone: +60 88 201 920

Address: 76, Jalan Teluk Sisek, 25050 Kuantan, Pahang, Malaysia